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FAQs

Frequently Asked Questions


📦 When will my order ship?

All items are made to order. Please allow 2–5 business days for production before shipping. Once dispatched, you’ll receive a tracking number via email.


🚚 How long does delivery take?

Region Estimated Delivery
Europe 3–7 business days
USA & Canada 4–8 business days
Rest of World 7–15 business days

Note: Delays may occur during peak seasons or due to customs.


📍 Where do you ship from?

Orders are fulfilled from locations based on your delivery address to ensure the fastest possible arrival.


🌍 Do you ship worldwide?

Yes — BLUFF™ offers international shipping to most countries worldwide.


📐 What size should I order?

We recommend checking the size guide listed on each product page. For a more relaxed fit, size up.


🔁 Can I return or exchange my order?

We accept returns and exchanges within 14 days of delivery if the product is unworn, unwashed, and in original condition.
To initiate a return, email: support@bluff-co.com


💳 What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and more — securely processed at checkout.


🧼 How should I care for my BLUFF™ pieces?

  • Wash cold, inside out

  • Use mild detergent

  • Hang dry or tumble on low

  • Do not iron directly on prints


💬 Still need help?

We're here. Reach us anytime at support@bluff-co.com or through our Contact page.