FAQs
Frequently Asked Questions
📦 When will my order ship?
All items are made to order. Please allow 2–5 business days for production before shipping. Once dispatched, you’ll receive a tracking number via email.
🚚 How long does delivery take?
Region | Estimated Delivery |
---|---|
Europe | 3–7 business days |
USA & Canada | 4–8 business days |
Rest of World | 7–15 business days |
Note: Delays may occur during peak seasons or due to customs.
📍 Where do you ship from?
Orders are fulfilled from locations based on your delivery address to ensure the fastest possible arrival.
🌍 Do you ship worldwide?
Yes — BLUFF™ offers international shipping to most countries worldwide.
📐 What size should I order?
We recommend checking the size guide listed on each product page. For a more relaxed fit, size up.
🔁 Can I return or exchange my order?
We accept returns and exchanges within 14 days of delivery if the product is unworn, unwashed, and in original condition.
To initiate a return, email: support@bluff-co.com
💳 What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and more — securely processed at checkout.
🧼 How should I care for my BLUFF™ pieces?
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Wash cold, inside out
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Use mild detergent
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Hang dry or tumble on low
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Do not iron directly on prints
💬 Still need help?
We're here. Reach us anytime at support@bluff-co.com or through our Contact page.